Fabian Steven Marin Guerrero
About Fabian Steven Marin Guerrero
Fabian Steven Marin Guerrero is an IT Analyst at Asurion and an Engineer NOC at Vrio Corp., with a background in IT support and web development.
Title and Current Positions
Fabian Steven Marin Guerrero is currently employed as an IT Analyst at Asurion and as an Engineer NOC at Vrio Corp. in Bogota, D.C., Capital District, Colombia. His dual roles since 2021 highlight his versatility and commitment within the IT sector.
Previous Work Experience
Fabian has significant experience in IT support, having worked for AT&T as an IT Support Analyst from 2015 to 2021 in Bogotá D.C., Colombia. During his tenure, he provided crucial support to the Vice-president and Managers of AT&T-DIRECTV LATAM and served as the Focal Point for Apple Technologies Support.
Education and Qualifications
Fabian studied Computer Science at VIU - Universidad Internacional de Valencia, achieving a Bachelor of Engineering (BE) from 2021 to 2023. Additionally, he completed a Web/Multimedia Management and Webmaster program at Corporación Universitaria Iberoamericana, earning a Developer Web Full Stack qualification in 2020.
Technical Expertise and Skills
Fabian possesses extensive experience managing MDM solutions like JAMF and Intune. He is proficient in handling IT requests and incidents in accordance with ITIL guidelines and ensuring SLA compliance. His skills extend to working with IT systems such as JIRA, Service NOW, MacAfee Orchestrator, CITRIX Director, and Google Workspaces/Google Admin.
Communication and Management
Fabian has a strong background in enterprise and assertive communication within IT. He collaborates effectively with Operation Managers and IT staff to achieve business goals, demonstrating his ability to manage and support complex IT environments.