Francis Kong
About Francis Kong
Francis Kong is a Sr. Regional Account Manager at Asurion with extensive experience in the telecommunications industry.
Title
Francis Kong holds the position of Sr. Regional Account Manager at Asurion. He has been serving in this role since 2010 and operates in the Canadian market.
Previous Experience at TELUS
Prior to his current role, Francis Kong worked at TELUS, where he held multiple positions. From 2001 to 2010, he was the Senior Program Manager of Channel Operations. Before that, he worked as the Program Manager of Merchandising from 2000 to 2001, providing him with deep insights into telecommunications sales and operations.
Role at Cell City Communication
Francis Kong served as the General Manager at Cell City Communication from 1996 to 2000. During his tenure, he managed key business operations and contributed to the company's growth in the competitive telecommunications market.
Education and Business Management
Francis Kong completed a Business Management Program at DOUGLAS COLLEGE and pursued Business Management & Marketing Courses at MOUNT ROYAL COLLEGE, both in 1970. His educational background laid the foundation for his proficiency in business management within the telecommunications industry.
Industry Influence and Expertise
Francis Kong has played a key role in influencing industry standards aimed at increasing Average Revenue Per User (ARPU) and reducing churn rates in the mobile handset protection services sector. His expertise includes working closely with wireless carriers, dealers, and retailers to optimize client experiences.
Sales and Marketing Strategies
Francis Kong has a proven track record of developing and executing comprehensive sales and marketing strategies. These strategies are carefully aligned with business objectives and have significantly contributed to growth and performance improvements.