Gloria Pérez Gaitan
About Gloria Pérez Gaitan
Gloria Pérez Gaitan is an Operations Manager at Asurion with extensive experience in team leadership and customer service roles across various companies in Colombia.
Title
Gloria Pérez Gaitan serves as an Operations Manager.
Company
Gloria Pérez Gaitan is currently working at Asurion as an Operations Manager in Capital District, Colombia. She has been with the company since 2021.
Previous Experience
Gloria Pérez Gaitan has extensive experience in operations management and team leadership. Before joining Asurion, she worked at Teleperformance as Operations Manager from 2020 to 2021. Prior to this, she served as a Team Leader at InterGlobe Technologies from 2018 to 2020 and at Sitel in 2018. Her earlier roles include working as an Agente de servicios al cliente at Scotiabank from 2016 to 2018 and as an agente bilingue at LAN Airlines from 2013 to 2014.
Education and Expertise
Gloria Pérez Gaitan studied International Affairs at Universidad EAN from 2011 to 2020. She possesses strong skills in managing operations under high-pressure environments and has consistently led her teams to meet and exceed operational goals.
Achievements
At Asurion, Gloria Pérez Gaitan has been instrumental in implementing strategies that enhance customer satisfaction and operational efficiency. She actively participates in Asurion's Employee Resource Groups (ERGs) to foster professional development and support among colleagues.