Hannah Smith
About Hannah Smith
Hannah Smith is a Verizon Chat Tech Coach at Asurion with extensive experience in tech support and customer service.
Current Position at Asurion
Hannah Smith currently works as a Verizon Chat Tech Coach at Asurion, located in Phoenix, Arizona. She has been in this role since 2013. During her tenure, she has been recognized for her exceptional ability in customer issue resolution, placing her in the top 10% of employees for this metric. Her extensive knowledge in multiple hardware platforms and operating systems allows her to assist a wide range of customers effectively.
Previous Experience at Staffmark
Before joining Asurion, Hannah served as Tech Support at Staffmark in Scottsdale, AZ for six months between 2012 and 2013. This role involved assisting customers with technical issues and troubleshooting problems to ensure optimal user experience.
Role at REOTEMP Instruments
Hannah worked as a Receiving Manager at REOTEMP Instruments for six months in 2012, based in San Diego, California. During her time there, she oversaw the receiving department, ensuring the accurate and timely receipt of goods and materials.
Education at Butte College
Hannah attended Butte College from 2003 to 2004 for one year. Although details about her specific field of study are not provided, her education has contributed to her robust technical and customer service skills utilized in her professional roles.
Technical Expertise
Hannah possesses deep, proven working knowledge of multiple hardware platforms and operating systems. Her expertise spans across Windows, Android, Blackberry OS, and Apple iOS. This broad technical proficiency enables her to support customers across various tech landscapes effectively.