Hector Malpica
About Hector Malpica
Hector Malpica is the Director Of Client Services at Asurion, with extensive experience in product management and commercial roles at companies like Samsung Electronics, HTC, and Nokia.
Professional Experience
Hector Malpica currently serves as the Director Of Client Services at Asurion in the Mexico City Metropolitan Area, a position he has held since 2020. Previously, he was the Head of Product Management for Samsung Electronics in Polanco from 2019 to 2020. Hector also had a tenure at HTC, first as Senior Program Manager from 2015 to 2016 and later as Commercial Director from 2016 to 2019. His career includes various roles at Nokia, including Program Manager, Product Marketing Manager, and Account Director, spanning from 2005 to 2014.
Title and Roles
As the Director Of Client Services at Asurion, Hector Malpica oversees client interactions and service delivery. During his tenure at Samsung Electronics, he managed product life cycles and market strategies as the Head of Product Management. At HTC, Hector contributed as a Senior Program Manager and Commercial Director, leading significant initiatives and market expansions. His early career included strategic roles at Nokia, such as Product and Services Director, SENIOR LTA Program Management & Marketing, and IUSACELL ACCOUNT DIRECTOR.
Education and Expertise
Hector Malpica holds a degree in Telecommunications Engineering from the Universidad Nacional Autónoma de México, where he studied from 1988 to 1992. His expertise ranges from product management and marketing to senior program management in the telecommunications sector. This educational background has underpinned his roles at major technology companies, enabling him to implement strategic growth initiatives and technological integrations.
Key Projects and Partnerships
Hector Malpica played an instrumental role in launching HTC operations in Central America, successfully incorporating HTC products into Claro's offerings, which generated $30 million USD in net sales. At Nokia, he achieved a notable market share increase from 23% to 30% through key partnerships with the Intellisync Platform and Telefonica Mexico. While at Ericsson, he developed a significant collaboration with Universidad Panamericana and Universidad Tecnologica to create an Ericsson Diplomate and established a UMTS/GPRS training path for Ericsson customers.