Henry Mathis
About Henry Mathis
Henry Mathis is the Sr. Manager of Product Performance at Asurion in the Greater Nashville Area, TN.
Current Role at Asurion
Henry Mathis is currently the Sr. Manager of Product Performance at Asurion, a position he has held since 2018. In this role, he operates in the Greater Nashville Area, TN, where he focuses on optimizing product performance metrics and ensuring the successful delivery of products. His tenure in this role reflects his extensive experience and capabilities in managing and enhancing product performance at a senior level.
Previous Roles at Asurion
Before his current role, Henry Mathis progressed through multiple positions at Asurion. From 2015 to 2018, he served as Manager, Customer Experience in the Greater Nashville Area, TN, where he was responsible for overseeing and improving customer interactions and service quality. Prior to that, he worked as Contact Center - Operations Manager from 2006 to 2015 in Russellville, AR. In this role, he managed operational aspects of the contact center, ensuring efficient service delivery and process optimization.
Educational Background
Henry Mathis earned his Bachelor's Degree in Information Networking and Telecommunications from Fort Hays State University. He studied Computer Systems Networking and Telecommunications from 2008 to 2013. This educational foundation provided him with a robust understanding of networking and telecommunications, which has been instrumental in his various roles in product performance, customer experience, and operations management.
Experience in Product Performance
Henry Mathis leverages over a decade of experience in managing product performance and customer-centric roles. His career at Asurion has seen him advance from operational management to senior level positions. As Sr. Manager, Product Performance, he uses his comprehensive background in information networking and telecommunications to drive product success. Through his roles, he has demonstrated an ability to enhance product metrics and customer satisfaction continuously.