Imee Navarro
About Imee Navarro
Imee Navarro is a customer service professional with experience in the hospitality and retail industries. She has worked at Asurion, Synchrony, Four Seasons Hotels and Resorts, and Decameron All Inclusive Hotels & Resorts.
Current Position at Asurion
Imee Navarro currently holds the position of Servicio De Atención Al Cliente at Asurion. She has been with the company since 2019, leveraging her extensive background in customer service to support customers effectively.
Previous Role at Four Seasons Hotels and Resorts
In 2023, Imee Navarro worked as a Retail Sales Specialist at Four Seasons Hotels and Resorts in Mexico for a brief period of one month. This role involved on-site responsibilities, contributing to the luxury hospitality experience that the Four Seasons brand is known for.
Experience as Bilingual Call Quality Specialist at Synchrony
From 2014 to 2019, Imee Navarro worked as a Bilingual Call Quality Specialist at Synchrony. During her five-year tenure, she was responsible for ensuring the quality of bilingual customer service calls, demonstrating her expertise in maintaining high standards in customer interactions.
Front Office Supervisor at Decameron All Inclusive Hotels & Resorts
Imee Navarro served as the Front Office Supervisor at Decameron All Inclusive Hotels & Resorts in Sonsonate, El Salvador, from 2011 to 2023. Over these twelve years, she honed her skills in hospitality management and front office operations, significantly contributing to the guest experience at the resort.
Education in Hotel and Restaurant Management
Imee Navarro completed her studies in Gestión de hoteles y restaurantes at The Philippine Women's University from 1997 to 2001. This four-year program provided her with a solid foundation in hotel and restaurant management, which she has applied throughout her career.
Early Education at Colegio San Agustin-Binan
Imee Navarro attended Colegio San Agustin-Binan from 1985 to 1997, completing twelve years of primary and secondary education. This early education laid the groundwork for her further studies and professional achievements in the hospitality and customer service industries.