Iris Suisse Reyes
About Iris Suisse Reyes
Iris Suisse Reyes is a Bilingual Operations Manager at Asurion with extensive experience in operations and team management.
Title and Current Role
Iris Suisse Reyes is currently working as a Bilingual Operations Manager at Asurion. She has been with the company in this role since 2015, located in the Greater Nashville Area, TN. As a Bilingual Operations Manager, she oversees various operational processes, with an emphasis on enhancing efficiency and reducing costs.
Previous Experience at Asurion
Before becoming an Operations Manager, Iris Suisse Reyes worked at Asurion in several other roles. She served as a Bilingual Operations Supervisor from 2011 to 2015. Prior to that, she was a Bilingual Licensed Adjuster-Care from 2008 to 2011. In these positions, she gained extensive experience in operations and customer care.
Education and Credentials
Iris Suisse Reyes holds a Bachelor of Business Administration (BBA) from the University of Phoenix, where she studied Business Administration and Management, General from 2011 to 2015. Additionally, she earned a P&C certification from the Department Of Commerce and Insurance in 2009. Her educational background supports her expertise in business management and insurance.
Operational Leadership and Process Improvement
In her current role, Iris Suisse Reyes has implemented process improvement strategies to enhance operational efficiency and reduce costs. She conducts weekly coaching sessions with supervisors to improve team performance and communication. She leads initiatives focused on employee development, including training and career advancement opportunities.
Team Management and Staff Optimization
Iris Suisse Reyes is responsible for overseeing the shift bidding process to optimize staffing levels and ensure operational effectiveness. She facilitates weekly team meetings to promote continuous improvement and effective communication within her department. Her leadership in team management contributes to the overall success of Asurion's operations.