James Dancer
About James Dancer
James Dancer is the Director of Field Operations - Delivery & Expert Setup at Asurion in Nashville, Tennessee, with extensive experience in operations and management roles at both Asurion and AT&T.
Current Position at Asurion
James Dancer currently holds the position of Director, Field Operations - Delivery & Expert Setup at Asurion. He has been in this role since 2022, based in Nashville, Tennessee. As Director, he is responsible for overseeing field operations, ensuring the smooth delivery and setup of services. His role involves managing a team and coordinating with various departments to optimize operational efficiency.
Previous Roles at Asurion
Before his current position, James Dancer served in various roles at Asurion. From 2021 to 2022, he was the Director, Hub Operations - New Ventures & Growth, where he was instrumental in driving new initiatives. From 2019 to 2021, he worked as a Senior Manager Service & Repair, overseeing service operations in the Greater Nashville Area. Prior to that, he was the Senior Manager Operations from 2017 to 2019, and briefly served as the Operations Manager in 2017.
Experience at AT&T
James Dancer has extensive experience in retail management from his time at AT&T. He started as a Retail Sales Consultant from 2011 to 2013 in Muscle Shoals, Alabama. He then progressed to Assistant Store Manager from 2013 to 2015 in Columbia, Tennessee. Subsequently, he became a Retail Store Manager I from 2015 to 2016 in Norton, Virginia, and then a Retail Store Manager III from 2016 to 2017 in Murfreesboro, Tennessee.
Early Career in Public Relations
James Dancer began his career at Moody Bible Institute, serving as a Public Relations/Morning Show Host from 2006 to 2011. This role, based in Tuscaloosa, Alabama, involved managing public relations activities and hosting a morning show, which provided him with valuable communication and media experience.
Education in Business Management
James Dancer studied Business Management at Trevecca Nazarene University, earning an Associate of Science degree from 2017 to 2019. His academic background provided him with foundational knowledge in business principles, which has been integral to his various managerial roles throughout his career.