James Henson
About James Henson
James Henson is a Customer Service Representative and Life's Operating Systems specialist at Asurion, with a background in technical support and database management.
Title
James Henson currently holds the title of Customer Service Representative and Life's Operating Systems at Asurion. His role involves addressing customer service needs and providing systems support.
Company
James Henson is currently employed at Asurion, a company providing device protection, repair, and support services. His position involves customer service and Life's Operating Systems support, reflecting his comprehensive involvement in both technical and client-facing areas.
Previous Employment at GE Electronics
James worked at GE Electronics as a Database Specialist from 2012 to 2013. His role focused on managing and optimizing database systems, ensuring the integrity and performance of data storage and retrieval processes for the company.
Previous Employment at Sutherland Global Services
From 2009 to 2013, James was employed at Sutherland Global Services as Tier One Technical Support. In this role, he provided frontline technical assistance to customers, troubleshooting and resolving various technical issues.
Military Service at United States Air Force
James served as a Crew Chief in the United States Air Force from 1981 to 1982 in Little Rock, Arkansas. During his tenure, he was responsible for the maintenance and operational readiness of aircraft, ensuring they met mission requirements.
Education at Kaplan University
James attended Kaplan University - Des Moines Campus, where he earned an Associate of Arts degree. He studied at the institution from 2001 to 2005, completing a four-year program that provided foundational knowledge applicable to his various professional roles.