James Krannawitter
About James Krannawitter
James Krannawitter is the Director of Operations Improvement at uBreakiFix by Asurion, with a background in client services and a Bachelor of Business Administration from Kansas State University.
Title
James Krannawitter serves as the Director of Operations Improvement at uBreakiFix by Asurion. He holds multiple roles within Asurion, focusing on operations improvement and client services for major accounts.
Company
James Krannawitter is associated with Asurion, a global tech care company that provides repair services and support for a wide range of electronic devices. At Asurion, he is specifically involved with uBreakiFix, a brand under the company's umbrella, contributing to operations improvement initiatives.
Education and Expertise
James Krannawitter studied Management and Marketing at Kansas State University, where he earned a Bachelor of Business Administration (BBA). His educational background equipped him with the skills necessary for effective business management and strategic marketing.
Career at Asurion
Since joining Asurion in 2014, James Krannawitter has held significant roles such as Director of Operations Improvement at uBreakiFix and Director of Client Services for Major Accounts. He operates out of the Kansas City, Missouri area and has been instrumental in increasing the company's subscriber base and enhancing client relationships.
Achievements
James Krannawitter played a key role in increasing the subscriber base by 92% over five years through successful client programs. He managed a multi-million dollar IT budget and addressed up to 80 client requests annually. He also standardized forms and reporting, introduced sales reporting policies, and created process standardization across multiple channels. He grew the client subscriber base in the western U.S. by enhancing market strategies and relationships.