Jamil E. Jalil.
About Jamil E. Jalil.
Jamil E. Jalil is a Technical Support Leader at Asurion and a TAC Manager for Latin America at Fortinet, with a background in cybersecurity and computer technologies.
Title
Jamil E. Jalil currently holds the position of Technical Support Leader at Asurion. In this role, he is responsible for overseeing technical support initiatives and managing support teams to ensure the highest level of customer service and satisfaction.
Company
Jamil E. Jalil is employed at Asurion, a global leader in technology services and support. He has been with the company since 2016, contributing to various roles including Technical Support Leader, Technical Lead, and Technical Support Specialist, which highlights his versatility and skill in different domains within technical support.
Education and Expertise
Jamil E. Jalil possesses a strong educational background in technology and cybersecurity. He completed a Cyber Security BootCamp at the University of Miami, earning a diploma in 2021. Additionally, he earned an Associate of Science in Computer and Emerging Technologies from Keiser College in 2013. His technical education started with a Technician diploma in Mobile Network Topologies from ITT Technical and NOKIA College, completed in 2008.
Current Roles and Responsibilities
In his current role as Technical Support Leader at Asurion, Jamil E. Jalil leads teams dedicated to providing technical assistance and ensuring customer satisfaction. His responsibilities likely include troubleshooting complex technical issues, guiding support teams, and implementing strategies to enhance technical support services.