Jason Watson
About Jason Watson
Jason Watson is the Instructional Design Manager at Asurion, with extensive experience in instructional design, technical writing, and customer service.
Current Role at Asurion
Jason Watson currently holds the position of Instructional Design Manager at Asurion, a role he has been in since 2021. He plays a central role in shaping the educational frameworks and instructional materials for the company. His work primarily takes place in Nashville, Tennessee, where he leads a team focused on enhancing training programs for Asurion employees.
Previous Positions at Asurion
Jason Watson has a long history with Asurion, having taken on various roles within the company. From 2020 to 2021, he was a Senior Instructional Designer, a position in which he helped develop high-level training modules. Before that, he served as an Instructional Designer for six years starting in 2014. His career path includes stints as a Technical Writer (2013-2014) and Premier Support Technical Lead (2012-2013). His initial role at Asurion was as a Premier Support Customer Service Representative from 2011 to 2012.
Expertise in Articulate Storyline
Jason Watson has significant expertise in utilizing Articulate Storyline, a leading e-learning authoring tool. He has leveraged this software to create interactive and effective instructional design projects. His proficiency in Articulate Storyline is a key asset in his current role, aiding in the development of comprehensive training programs.
Skills in Coaching and Team Leadership
In addition to his technical skills, Jason Watson excels in one-on-one coaching and leading team meetings. His leadership extends to conducting training sessions aimed at both new hires and existing employees, ensuring they meet the company’s training standards. His ability to guide and mentor his team is a significant part of his role as an Instructional Design Manager.
Experience in Client Demos and Scenarios
Jason Watson has accumulated valuable experience in creating scenarios and performing demonstrations for potential clients. These activities are integral to explaining the benefits and functionalities of Asurion's products. His skills in scenario-building and live demos are instrumental in helping the company secure new business opportunities.