Jasper Figueroa
About Jasper Figueroa
Jasper Figueroa is a Customer Support Technician at Asurion with a background in customer service and management roles at Microsoft, AT&T, and Waldenbooks.
Title and Current Role
Jasper Figueroa serves as a Customer Support Technician at Asurion. In this role, he deals with a variety of customer inquiries and provides technical support solutions. Jasper has been with Asurion since 2017, gaining several years of experience in customer support and technical assistance.
Previous Roles and Experience
Before joining Asurion, Jasper Figueroa worked in multiple roles across various companies. He served as an Assistant Store Manager at Microsoft from 2012 to 2014, enhancing customer experiences and managing store operations. He also worked as a Customer Care Specialist at AT&T from 2010 to 2011, where his primary responsibilities included addressing customer concerns and providing telecommunication solutions. Earlier in his career, Jasper gained experience as a Keyholder at Waldenbooks from 2007 to 2010, where he took on both clerical and customer service responsibilities.
Educational Background
Jasper Figueroa holds a Bachelor's degree in Business Administration from Florida International University. Additionally, he completed an Associate of Arts degree at Valencia Community College. His educational background has provided him with a solid foundation in business principles and practices, further enriching his customer support expertise.