Javier Tomassini
About Javier Tomassini
Javier Tomassini is a Desktop Support Analyst II at Asurion with extensive experience in technical support and e-learning.
Current Role at Asurion
Javier Tomassini currently holds the position of Desktop Support Analyst II at Asurion. He has been fulfilling this role since 2022. In addition to his responsibilities as a Desktop Support Analyst II, he has also been serving as an ICS Analyst I at Asurion since 2019. His dual roles highlight his diverse skill set and expertise in technical support and incident coordination.
Previous Experience at Florida Virtual School
Javier Tomassini worked at Florida Virtual School from 2012 to 2019 as an Application Technician. Based in the Orlando, Florida area, he spent seven years ensuring the smooth operation of educational technology applications. His role there emphasized his abilities in managing and supporting e-learning systems, contributing to the institution's technological initiatives.
Technical Support at Summit Broadband
Between 2010 and 2012, Javier Tomassini served as a Technical Support Specialist at Summit Broadband. He was based in the Orlando, Florida area and spent two years addressing and resolving technical issues for customers. His work at Summit Broadband exemplifies his competence in troubleshooting and providing effective technical support.
NOC Technician at WorldNet
Javier Tomassini held the position of NOC Technician at WorldNet from 2007 to 2010 in Puerto Rico. For three years, he was involved in monitoring network operations and ensuring network performance. This role demonstrated his foundational experience in network operations and critical incident response.
Educational Background
Javier Tomassini completed his studies at Universidad Metropolitana in Puerto Rico, where he achieved a degree in Computer Science. His education spanned from 2002 to 2005, providing him with the necessary technical knowledge and skills that he has applied throughout his career in technical support and network operations.
Professional Certification
Javier Tomassini holds the HDI Technical Support Professional (TSP) certification. This certification underscores his expertise in providing high-quality technical support and adhering to industry best practices. It also highlights his commitment to ongoing professional development in the field of technical support.