Jay Ferguson
About Jay Ferguson
Jay Ferguson is an Operations Supervisor at Asurion in Houston, Texas, with a background in quality control and manufacturing engineering.
Operations Supervisor at Asurion
Jay Ferguson has held the position of Operations Supervisor at Asurion since 2018, based in Houston, Texas. During his tenure, Jay has been instrumental in implementing process improvements that have significantly enhanced both customer service and operational efficiency. His focus on change management has elevated employee quality and ethical standards, fostering a welcoming culture within his team to support organizational growth and value.
Previous Roles: CSAT Solutions LP
Jay Ferguson worked as a Quality Control Manager at CSAT Solutions LP from 2013 to 2018. In this role, he was responsible for overseeing quality assurance processes and ensuring that products met stringent standards. His experience at CSAT equipped him with a strong foundation in quality control measures and practices.
Experience at Kohl's and Texas Instruments
Jay Ferguson’s professional journey includes roles such as Operations Supervisor at Kohl's for a brief period in 2012-2013 and Manufacturing Engineer Specialist at Texas Instruments in 2012. While at Kohl's in Desoto, Texas, he was involved in overseeing day-to-day operations. At Texas Instruments, also in Desoto, he contributed to manufacturing engineering processes.
International Shipping Supervisor at Neiman Marcus
From 2004 to 2012, Jay Ferguson served as International Shipping Supervisor for Neiman Marcus. In this role, he managed international shipping operations, ensuring timely and accurate delivery of products. His responsibilities included coordinating logistics and managing shipping schedules.
Educational Background
Jay Ferguson completed his Bachelor’s Degree in Business Management, Human Resource Management, and Marketing from Capella University, studying from 2015 to 2020. In addition, he studied Mortuary Science and Embalming/Embalmer at Malcom X College in 1970.