Jeff Espenship
About Jeff Espenship
Jeff Espenship is the Soluto Site Director at Asurion in Phoenix, Arizona, with extensive experience in customer service and support roles.
Current Position: Soluto Site Director at Asurion
Jeff Espenship is currently serving as the Soluto Site Director at Asurion. He has held this role since 2017, based in the Phoenix, Arizona area. In this position, Jeff is responsible for overseeing site operations and ensuring the effective delivery of Soluto's services. His leadership is pivotal in maintaining operational excellence and customer satisfaction in the technology support sector.
Previous Experience: VP, Customer Service and Support at SageNet
Before his current role, Jeff Espenship worked at SageNet, where he served as Vice President of Customer Service and Support from 2015 to 2017. During his tenure, Jeff focused on enhancing customer service operations, ensuring that client needs were met efficiently and effectively. His contributions were significant in streamlining support processes and improving overall service delivery.
Experience at Lowe's Home Improvement
Jeff Espenship has extensive experience from his tenure at Lowe's Home Improvement, where he held multiple roles over the years. From 2012 to 2015, he was the Site Director for Lowe's CSC-A. Prior to this, he was the Director of Contact Center Sales from 2010 to 2012. Jeff's career at Lowe's began as Manager of Contact Center Program Development, a role he held from 2003 to 2010. His long association with Lowe's was marked by progressive leadership roles, focusing on sales, program development, and site management.
Role at Capital One
Jeff Espenship's career at Capital One spanned five years, from 1998 to 2003, where he served as a Customer Service Manager. In this role, Jeff managed customer service teams and ensured high standards of customer care. His efforts contributed to maintaining customer satisfaction and operational efficiency within the company.
Education: University of South Florida
Jeff Espenship completed his higher education at the University of South Florida, where he studied from 1992 to 1996. This academic foundation provided him with the skills and knowledge that have been instrumental in his professional career across various leadership roles in customer service and site management.