Jeff Ritter
About Jeff Ritter
Jeff Ritter is the Director of Anywhere Experts Operations at Asurion, with a career spanning various roles in operations and support management.
Current Role at Asurion
Jeff Ritter currently serves as the Director of Anywhere Experts Operations at Asurion. Based in the Greater Nashville Area, TN, Ritter has held this position since 2007. His role involves overseeing operations and contributing to the strategic direction of the company's expert services. Asurion is known for its technology protection services, and Ritter plays a crucial role in ensuring the company’s operational excellence.
Previous Role at SITEL
Before his tenure at Asurion, Jeff Ritter worked as the Director of Call Center Operations at SITEL (previously ClientLogic) from 2006 to 2007. Located in Bogalusa, LA, this role lasted for one year. Ritter was responsible for managing call center operations, ensuring customer satisfaction, and overseeing staff performance. SITEL is a global leader in outsourcing services, and Ritter's role was pivotal in managing large-scale operational frameworks.
Managerial Experience at ClientLogic
Jeff Ritter held the position of Manager, Operations at ClientLogic from 2000 to 2006 in Bartlesville, OK. During his six-year tenure, he was responsible for managing day-to-day operations and leading a team to achieve operational targets. ClientLogic, a provider of customer care and back-office solutions, benefitted from Ritter’s strong managerial skills and his ability to streamline processes.
Leadership at VA Linux Systems
Between 1999 and 2000, Jeff Ritter was the Manager of Support Operations at VA Linux Systems in Sunnyvale, CA. For one year, he oversaw support services, ensuring that client needs were effectively met. VA Linux Systems, known for its focus on open-source software and Linux-based solutions, relied on Ritter to manage and lead its support operations during a pivotal part of its growth.
Early Career at DecisionOne and Memorex Telex
Ritter began his career at DecisionOne, serving as a Help Desk Planner from 1994 to 1999 in the Tulsa, Oklahoma Area. He spent five years in this role, focusing on planning and managing help desk support. Previously, he worked as a Technical Support Coordinator at Memorex Telex from 1993 to 1994, also in Tulsa, OK, for 11 months. These early roles laid the foundation for his extensive experience in technical and operational support.