Jeremy Pahila
About Jeremy Pahila
Jeremy Pahila is a Verizon Tech Coach at Asurion, with previous experience at Verizon and Bell.
Current Position at Asurion
Jeremy Pahila currently works as a Verizon Tech Coach at Asurion. He has been in this role since 2021. As a Verizon Tech Coach, he is responsible for providing technical support and troubleshooting assistance to Verizon customers. His role involves helping users understand and effectively use their Verizon devices and services.
Previous Role at Verizon
Before joining Asurion, Jeremy Pahila worked at Verizon as a Customer Service Representative. He held this position from 2020 to 2021 for a duration of 10 months. During his time at Verizon, he was responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.
Experience at Bell
Jeremy Pahila has experience working at Bell where he served as an Escalation Specialist from 2017 to 2019. Over his two-year tenure, he handled escalated customer issues that required in-depth problem resolution. His role focused on managing complex cases, ensuring customer satisfaction, and improving service delivery processes.