Jerome Harris
About Jerome Harris
Jerome Harris is a Technician Coach Supervisor at Asurion in Nashville, Tennessee, with previous experience as a Customer Service Representative at Consumer Cellular and Arizona Federal Credit Union. He holds a Bachelor of Business Administration from both Arizona State University and the University of Phoenix.
Current Role at Asurion
Jerome Harris serves as a Technician Coach Supervisor at Asurion. He has been with the company since 2014 and is based in Nashville, Tennessee. In this role, he oversees the training and development of technicians, ensuring they have the skills and knowledge necessary to perform their duties effectively. His supervisory position also entails managing performance metrics and fostering a productive work environment.
Previous Experience at Consumer Cellular
Prior to his current role, Jerome Harris worked as a Customer Service Representative at Consumer Cellular, Inc. from 2010 to 2014. Based in Portland, Oregon, he provided support to customers, addressing their concerns and resolving issues. His experience in customer service during this period helped him develop strong communication and problem-solving skills.
Professional Background at Arizona Federal Credit Union
Jerome Harris also has experience working at the Arizona Federal Credit Union as a Customer Service Representative. He held this position from 2009 to 2010 in Phoenix, Arizona. This role involved assisting clients with their banking needs, answering inquiries, and offering solutions to financial queries. His time at the credit union honed his ability to manage customer relations effectively.
Education and Degrees
Jerome Harris completed his education at two institutions. He studied Marketing and Business Management at Arizona State University, earning a Bachelor of Business Administration degree from 2006 to 2011. Concurrently, he attended the University of Phoenix, where he also achieved a Bachelor of Business Administration degree in Marketing and Management. His academic background provides a solid foundation in business principles and marketing strategies.