Jodi Sammons
About Jodi Sammons
Jodi Sammons is a Customer Service Technician Support at Asurion, with extensive experience in dispatch and technical support roles across various companies in Arizona.
Current Position at Asurion
Jodi Sammons is currently working at Asurion as a Customer Service Technician Support. In this role, she provides remote smartphone repair services. Jodi supports various operating systems and devices, including Windows, Android, Blackberry OS, and Apple iOS. Her responsibilities include troubleshooting both hardware and software issues for a large customer base of over 290 million users.
Previous Experience as Dispatcher
Jodi Sammons has extensive experience working as a Dispatcher. She held this position at multiple organizations, including Dynamex (2013-2016), FlexPrint, Inc (2011), Staffmark (2010), Hamilton Pacific a Niscayah company (2008-2010), Jack in the Box (2007-2008), and Sonora Quest Medical Labs (1995-2004). In these roles, Jodi managed a variety of dispatch tasks, contributing significantly to the operational efficiency of these companies.
Experience as 911 Call Taker
Jodi Sammons worked as a 911 call taker for the City of Chandler from 2011 to 2012. During her time in this role, she handled emergency calls, providing critical support and coordination for emergency responses. Her position played a vital role in ensuring public safety and swift response to emergencies.
Technical Consultant Roles
Since 2009, Jodi Sammons has been working as a Technical Consultant/Contractor. In this capacity, she operates from Chandler, AZ, offering her technical consulting services to various clients. These services leverage her extensive knowledge in wireless technology, equipment applications, and information technology.
Educational Background
Jodi Sammons has a robust educational background in technology and the arts. She studied Information Technology at Chandler/Gilbert Community College from 2013 to 2015 and completed a program in IT Essentials: Hardware and Software at the Cisco Networking Academy from 2013 to 2014. Additionally, she pursued Theatre/Theater studies at Mesa Community College from 1992 to 1993, showcasing a diverse academic interest. Her education has equipped her with the necessary skills to efficiently support and troubleshoot a wide range of technical issues.