Jordan Kramer (MBA, Ms)
About Jordan Kramer (MBA, Ms)
Jordan Kramer is the Director of the Cyber Command Center at Asurion, with extensive experience in global security operations and a strong educational background in information systems and business administration.
Title
Jordan Kramer is currently the Director of the Cyber Command Center (SOC) at Asurion, a position he has held since 2021 in the Nashville Metropolitan Area.
Professional Background
Jordan Kramer has a rich history with Asurion, having held several roles in the company. From 2018 to 2021, he served as Sr. Manager II - Global Security Operations (SOC) in Greater Nashville Area, TN. Prior to that, he was Sr. Manager - Global Security Operations (SOC) from 2016 to 2018, and Manager - Global Security Operations (SOC) from 2015 to 2016. He joined Asurion as Information Security Manager - Monitoring & Incident Response (SOC) in 2014, a role he held for a year. Earlier in his career at Asurion, Kramer worked in Corporate Talent Acquisition from 2013 to 2014.
Previous Experience
Before his tenure at Asurion, Jordan Kramer worked at Robert Half Technology. He was an Account Executive from 2012 to 2013 and a Senior Technical Recruiter from 2011 to 2012, both in the Greater Nashville Area, TN. Kramer's earlier career includes positions at Hilti North America, where he worked as Account Manager in the Energy and Industry Division for 4 months in 2009-2010, and as a Civil, Energy, and Heavy Industrial Trade Segment Management Intern for 8 months in 2009.
Educational Background
Jordan Kramer holds a Master of Information Systems (MIS) degree from Middle Tennessee State University (MTSU), where he studied Computer and Information Systems Security/Information Assurance from 2016 to 2017. He also earned a Master of Business Administration (MBA) in Business Administration and Management, Information Systems from MTSU from 2011 to 2013. He studied Engineering/Chinese Culture at Shanghai Jiao Tong University in 2007 and achieved a Bachelor of Science in Civil and Environmental Engineering (BSCE) from the Georgia Institute of Technology from 2004 to 2008.
Key Focus Areas
In his role at Asurion, Jordan Kramer has been instrumental in implementing automation and orchestration concepts to streamline operational best practices within the Cyber Command Center. He engages in strategic discussions with CXO leaders both domestically and internationally, across technical and non-technical disciplines. Kramer focuses on using data to assess current and future behaviors, helping to build and mature a world-class operation in the Cyber Command Center.