Jose Arroyo
About Jose Arroyo
Jose Arroyo is a Senior Manager at Asurion with extensive experience in managing field process operations and team building within the information technology and services industry.
Title and Current Position
Jose Arroyo is currently a Senior Manager at Asurion. His role at Asurion began in 2017, and he operates out of the Greater Nashville Area, TN. In addition to his duties as Senior Manager, he also serves as an Area Manager in the Tampa/St. Petersburg, Florida Area.
Previous Work Experience at Sprint
Before joining Asurion, Jose Arroyo worked at Sprint. His tenure at Sprint lasted from 2002 to 2017. Initially, he served as an Area Supervisor for the Southeast & Caribbean region, holding the role from 2002 to 2009. He was then promoted to S&R Service Supervisor, a position he held from 2009 to 2017.
Education Background
Jose Arroyo holds a Bachelor of Business Administration (B.B.A.) degree from Florida Atlantic University, where he studied Accounting and Business/Management from 2015 to 2018. He also earned an Associate of Arts (A.A.) degree in Business Administration and Management from Hillsborough Community College, completing his studies there from 2012 to 2015. Earlier in his academic journey, Jose attended UPR from 1994 to 1996.
Professional Expertise and Skills
Jose Arroyo has extensive experience in managing field process operations within the information technology and services industry. He possesses strong expertise in team building and management, particularly in contact center environments. His strategic management practices have also proven effective in enhancing sales performance in his previous roles.
Work Experience at DIRECTV Latin America
Jose Arroyo also worked at DIRECTV Latin America as an Area Manager from 2000 to 2001. His role further contributed to his broad experience in managing field operations and enhancing team performance.