Joshua Black
About Joshua Black
Joshua Black is a Premier Solutions Representative at Asurion with extensive experience in technical and customer support roles across various companies.
Title
Joshua Black is currently serving as a Premier Solutions Representative at Asurion, beginning this role in 2018.
Professional Experience at Asurion
Joshua Black has been working as a Premier Solutions Representative at Asurion since 2018. In this role, he addresses high-level customer service issues and provides tailored solutions to meet the needs of Asurion's premier clients.
Technical Support at Sitel
Joshua Black has held multiple roles at Sitel, including working as a Technical Support Representative on the Viasat campaign from 2016 to 2017 in Las Vegas, Nevada. Prior to this, he supported customers as a Product Support Representative on the Sony PlayStation campaign from 2011 to 2016, also based in Las Vegas.
Sales and Product Support Experience
Before joining Sitel, Joshua Black worked at ActionLink as an Assisted Sales Representative from 2007 to 2011 in Akron, Ohio. Earlier roles included working as a Salesperson and PC Technician at CompUSA in 2007 for seven months in Las Vegas, and as a Salesperson and Service Writer at Computer Renaissance in 2005 for four months.
Early Career and Shift Leader Role
Beginning his career at Hollywood Video, Joshua Black served as a Customer Service Representative and was promoted to Shift Leader, working from 2003 to 2007 in Las Vegas, Nevada.
Education and Academic Background
Joshua Black achieved a Bachelor's degree from DeVry University in 2015 after studying from 2014 to 2015. He also earned an Associate's degree from the College of Southern Nevada High School East, studying from 2009 to 2011. Additionally, Joshua attended Centennial High School from 1998 to 2002.