Joshua R.
About Joshua R.
Joshua R. is a Software Engineer 3 at Asurion with a background in DevOps and Operations Engineering, and a degree in Industrial Engineering from the University of Tennessee, Knoxville.
Company
Joshua R. is currently employed at Asurion, a prominent player within the technology sector. Asurion specializes in providing device insurance, warranty services, and other related tech support. Joshua has held various positions within the company, advancing his expertise and responsibilities over several years.
Title
Joshua R. holds the title of Software Engineer 3 at Asurion, a role he has occupied since 2022. His responsibilities in this position encompass a range of advanced engineering tasks, evidencing his mounting experience and technical expertise within the company.
Education and Expertise
Joshua R. graduated from the University of Tennessee, Knoxville with a Bachelor of Science in Industrial Engineering in 2017. During his tenure at Asurion, he has developed significant expertise in DevOps practices, Kubernetes strategies, infrastructure as code, and the management of internal tools. He also has considerable experience hosting support channels and facilitating regular stakeholder meetings.
Background
Joshua R.'s professional journey includes multiple roles at Asurion, starting as an Operations Engineer 1 in 2017 and advancing to his current position as Software Engineer 3. He also gained early experience with Nissan Motor Corporation as a Global Maintenance and Reliability student co-op in Smyrna. Each role has contributed to his extensive knowledge in DevOps and software engineering.
Projects and Contributions
Joshua R. has led key projects at Asurion, including a Kubernetes-based strategy for managing self-hosted GitHub runners. He also serves as the lead maintainer of this solution, responsible for patching, updating, and troubleshooting. Additionally, he supports over 200 engineers via an internal GitHub DevOps support channel and has made significant contributions to Asurion’s infrastructure-as-code templating application using AWS CDK. Joshua is also a contributor and maintainer of Asurion’s installation of Backstage, the open-source project by Spotify.