Joshua Sorenson
About Joshua Sorenson
Joshua Sorenson is the Manager of Service & Repair at Asurion with extensive experience in technical support and training roles at Sprint.
Company
Joshua Sorenson is currently employed at Asurion, serving as the Manager for Service & Repair. He has been with the company since 2017 and operates out of Northern California. Asurion is known for its extensive range of tech support and protection services, furthering Joshua's expertise in the service and repair domain.
Title
In his role as the Manager for Service & Repair at Asurion, Joshua Sorenson oversees technical service operations. His responsibilities likely include managing repair processes, ensuring quality control, and leading a team of technicians. His current title underscores his extensive experience in the field.
Previous Employment at Sprint
Joshua Sorenson has extensive experience with Sprint, having held multiple positions over a span of 20 years. From 1997 to 2017, he worked in roles such as Sales Representative, Technical Service Representative, Assistant Store Manager, Northern California Regional Technical Support Manager, Service Repair Support Specialist, Regional Service & Repair Manager, and West Region Training & Technical Service Repair Support Specialist. His tenure at Sprint culminated in a focus on training, technical support, and regional management.
Education and Expertise
Joshua Sorenson studied at Chabot College from 1995 to 2003, focusing on General Education. He completed his high school education at Castro Valley High School from 1990 to 1994. He is certified in handset repair, and possesses strong troubleshooting skills in computer hardware, software, and networking. Additionally, he has practical knowledge in home construction and car restoration.
Specialized Skills and Competencies
Joshua Sorenson excels in training and development, particularly in enhancing employee skills and performance. He has been involved in policy development, applying his insights to foster organizational improvements. Furthermore, he demonstrates excellent communication and presentation skills, crucial for effective customer relations and team management.