Junior Sherman
About Junior Sherman
Junior Sherman is a Customer Solutions Supervisor at Asurion with a background in operations and finance, and a history of leadership roles in customer service and sales.
Current Role at Asurion
Junior Sherman is currently a Customer Solutions Supervisor at Asurion, a position held since 2020. In this role, he led a team that consistently met all major client targets. Notably, he was recognized as the Top Supervisor in the business unit for four out of twelve months.
Previous Experience at Teleperformance
Before his current role at Asurion, Junior Sherman had an extensive career at Teleperformance in Port Saint Lucie, Florida. He served as General Manager from 2017 to 2020. Before that, he held various positions including Assistant Contact Center Manager for 11 months, Operations Supervisor for 5 months, Subject Matter Expert for 2 months, and Sales Representative for 2 months. His tenure at Teleperformance spanned across multiple roles, showcasing his adaptability and leadership skills in customer service and operations.
Finance Manager Role at Star Status Auto Sales
Junior Sherman worked as the Finance Manager at Star Status Auto Sales in Fort Pierce, Florida from 2015 to 2016. During this one-year tenure, he was responsible for overseeing financial transactions and providing financial guidance, contributing to the company's financial management.
Education at Broward College
Junior Sherman holds a Bachelor of Applied Science (BASc) in Operations Management and Supervision from Broward College, completed between 2021 and 2023. He also earned an Associate of Science (AS) in Finance, General from Broward College, which he completed from 2014 to 2016.
Sales and Customer Service Background
Earlier in his career, Junior Sherman worked at Red Ventures as a Senior Sales Representative from 2013 to 2015 in Charlotte, North Carolina. He also gained valuable experience as a Senior Customer Service Representative at DIRECTV from 2012 to 2013. These roles provided him with a solid foundation in sales and customer service.