Justin Lopez
About Justin Lopez
Justin Lopez is a Supervisor at Asurion in Murfreesboro, Tennessee, with a background in sales and technical support.
Title: Supervisor at Asurion
Justin Lopez currently holds the title of Supervisor at Asurion. He has been in this role since 2018, contributing to the company's operations in Murfreesboro, Tennessee. In his position, Justin is responsible for ensuring compliance with both Asurion and client policies and procedures. Additionally, he plays a key role in managing the performance and development of Tech Experts to secure their long-term success.
Previous Roles at Asurion and Sprint
Prior to his current role, Justin Lopez worked as a Premier Support Technician at Asurion from 2017 to 2018 in Antioch, Tennessee. Earlier, he was employed at Sprint as a Sales Representative from 2015 to 2016 in Perrysburg, Ohio. Both roles allowed him to develop essential skills that have contributed to his effectiveness and expertise as a supervisor.
Educational Background in Marketing
Justin Lopez holds a Bachelor's degree in Marketing from Bowling Green State University, where he studied from 2012 to 2016. His academic background provided him with a strong foundation in marketing principles, which he leverages in his professional roles. Additionally, Justin completed his high school education at North Farmington High School from 2008 to 2012.
Certified Technical Skills
In August 2019, Justin Lopez completed the Master Progression – White Certified program, demonstrating advanced skills and knowledge in his field. His technical expertise spans multiple operating systems, including Windows, Android, Blackberry OS, Apple iOS, and wireless technology. This certification has fortified his ability to provide comprehensive training and support to Tech Experts.
Responsibilities as Supervisor at Asurion
In his supervisory role at Asurion, Justin Lopez is responsible for several critical functions. He ensures compliance with company and client policies, plays a central role in performance management and development, and oversees team staffing to meet contractual service level requirements. His leadership ensures that the team is well-prepared and adequately supported to deliver high-quality service.