Kara James
About Kara James
Kara James is a Customer Experience Platform Administrator at Asurion and Co-executive Director at The F.i.n.d Design. She has extensive experience in customer service, quality assurance, and risk management.
Title
Kara James holds the title of Customer Experience Platform Administrator.
Current Role at The F.i.n.d Design
Kara James has been serving as Co-executive Director at The F.i.n.d Design since 2013. In this role, she oversees strategic decisions and operational management responsibilities.
Current Role at Asurion
Kara James works as a Customer Experience Platform Administrator at Asurion, based in Nashville, Tennessee. She has been in this role since 2008, where she is responsible for enhancing customer experience through platform management.
Previous Positions at Asurion
Kara James has a long history with Asurion, having held several roles since 2000. Her previous positions include Quality Assurance from 2006 to 2008, Risk Management Specialist from 2004 to 2006, Office of the President from 2002 to 2004, Customer Service Team Lead from 2001 to 2002, and Customer Service from 2000 to 2001. Each role added to her extensive experience in customer service and risk management in the Nashville, Tennessee, location.
Education and Expertise
Kara James completed her studies at the University of Phoenix, where she earned a degree in Business Administration and Management, studying from 2006 to 2008. Prior to that, she attended Pontiac Northern High School in 1970.