Katie Sullivan
About Katie Sullivan
Katie Sullivan is the Manager of Care Operations for Social Media Customer Experience.
Manager Care Operations, Social Media Customer Experience
Katie Sullivan holds the position of Manager Care Operations, Social Media Customer Experience. In this role, she oversees the management of customer care operations specific to social media platforms. Her responsibilities involve ensuring efficient customer support and improving the customer experience through social media channels. She focuses on integrating social media strategies with customer service to enhance satisfaction and engagement.
Asurion Experience
Katie Sullivan previously worked at Asurion as a Manager Care Operations, Social Media Customer Experience. Although her tenure at Asurion in 1970 lasted for 0 months, this role likely provided her with exposure to the intersection of customer care and social media. Her work at Asurion would have involved managing service operations and using social media as a tool for customer engagement.