Katrina Joie Concepcion
About Katrina Joie Concepcion
Katrina Joie Concepcion is a Call Center Supervisor who previously worked at Asurion in Nashville, Tennessee.
Title
Katrina Joie Concepcion holds the title of Call Center Supervisor. In this role, she is responsible for overseeing the daily operations of a customer service team, ensuring that performance metrics are achieved and that team members comply with company policies. Her leadership involves monitoring call quality, providing feedback and guidance to staff, and managing issues that arise during operations.
Previous Employment at Asurion
Katrina Joie Concepcion previously worked as a Call Center Supervisor at Asurion. Despite the brief tenure in 1970, she was based in Nashville, Tennessee, United States, where she contributed to the company's customer service operations. Asurion is known for its technology protection services, and her role would have included supervising customer service representatives handling inquiries and claims related to device protection.