Kayce Milam
About Kayce Milam
Kayce Milam is a Call Center Supervisor at Asurion, overseeing a team of 18 experts in filing insurance claims for wireless carriers since 2018.
Current Role at Asurion
Kayce Milam has been working as a Call Center Supervisor at Asurion since August 2018. In this role, she supervises a team of 18 call center experts who focus on filing insurance claims for wireless carriers. She plays a key role in overseeing customer service operations within the technology support and product insurance sector.
Previous Experience at Walmart
Before joining Asurion, Kayce Milam held various positions at Walmart. From 2017 to 2018, she worked as Manager of Customs Operations in Bentonville, Arkansas. Prior to that, she served as a Contact Center Operations Manager from 2015 to 2017 and as an Assistant Store Manager from 2013 to 2015. These roles provided her extensive experience in customer service and operations management.
Education and Training
Kayce Milam has a diverse educational background. She studied at the Career Academy of Hair Design, where she earned a qualification in Cosmetology/Cosmetologist, General, from 2009 to 2010. Additionally, she attended the University of Arkansas at Fayetteville from 2006 to 2007, where she pursued an undetermined major.