Kayla Grossman
About Kayla Grossman
Kayla Grossman is a Senior Instructional Designer at Asurion with extensive experience in various roles within the company.
Current Role at Asurion
Kayla Grossman currently serves as a Senior Instructional Designer at Asurion. She has been in this role since 2020. In this position, she focuses on developing, designing, and optimizing instructional materials and courses, aimed at enhancing the training processes within the organization.
Instructional Designer Experience
Before her current role, Kayla Grossman worked as an Instructional Designer at Asurion for five years, from 2015 to 2020. During this time, she contributed to the company's remote training initiatives, honing her expertise in creating effective training programs for employees who work from home.
Customer Care and Training
Kayla Grossman began her career at Asurion in Great Falls, Montana. From 2007 to 2012, she worked as a Trainer, where she delivered training and development programs for new hires. She then progressed to the role of Customer Care Supervisor from 2012 to 2015, managing customer service teams and ensuring high standards of customer satisfaction.
Educational Background
Kayla Grossman attended Centerville High School. However, there are no further specifics provided about her completion or any additional higher education qualifications she may have pursued.