Ken Leek
About Ken Leek
Ken Leek is the Regional Service Manager at Asurion with over 20 years of experience in retail and team building.
Current Position at Asurion
Ken Leek is currently serving as the Regional Service Manager at Asurion, a position he has held since 2018. In his role, Leek manages service operations in the Northeast region. His responsibilities include overseeing regional service strategies, improving associate engagement, and ensuring that the service operations meet the company's standards and customer satisfaction metrics.
Previous Experience at Sears Holdings Corporation
Before joining Asurion, Ken Leek held several key positions at Sears Holdings Corporation. From 2015 to 2017, he served as Market Manager overseeing operations in New York and Northern New Jersey. Prior to this role, he was the District Manager from 2014 to 2015, handling responsibilities across New Jersey, Philadelphia, and Delaware. From 2013 to 2014, he was Market Sales Manager covering New Jersey and New York. These roles allowed Leek to refine his skills in retail management, team leadership, and operational efficiency.
Experience in Sales Management
Ken Leek has extensive experience in sales management. He served as Regional Sales Manager at Tweeter from 2007 to 2008, overseeing operations in New Jersey, Philadelphia, and Delaware. He also worked at Sirius XM Radio Inc., BDS Marketing from 2005 to 2008 as Regional Sales Manager for the Mid-Atlantic region. These roles helped him develop his expertise in driving sales performance and managing sales teams across diverse regions.
Expertise in Retail and Team Building
With over 20 years of experience in retail and team building, Ken Leek has developed a strong focus on increasing associate engagement and driving sales through behavioral change. His extensive background includes managing large teams, implementing change management strategies, and revitalizing underperforming regions and locations. Leek is known for his ability to motivate teams to achieve both company targets and personal growth goals.
Change Management Skills
Ken Leek possesses significant experience in change management, specializing in reversing the trend of troubled or underperforming regions, districts, and locations. His ability to implement effective change strategies has been a key factor in his success as a manager. By introducing innovative approaches and fostering a culture of professional and personal excellence, he has consistently managed to turn around performance metrics in various roles throughout his career.