Kenidee Webster
About Kenidee Webster
Kenidee Webster is the In Home Operations Supervisor at Asurion, with a background in business administration and extensive experience in customer service and sales.
Company
Kenidee Webster is currently employed at Asurion, where she holds the title of In Home Operations Supervisor. She has been with the company in this role since 2021.
Title
Kenidee Webster holds the position of In Home Operations Supervisor at Asurion. In this capacity, she supervises in-home operations, ensuring quality service delivery and customer satisfaction.
Education and Expertise
Kenidee Webster earned a Master of Business Administration (MBA) from Florida Agricultural and Mechanical University in 2022, specializing in Business Administration and Management. She also holds a Bachelor's degree in Business Administration, Management, and Operations, which she obtained from the same institution in 2019.
Career Background
Before her current role, Kenidee Webster served as an In Home Expert at Asurion from 2019 to 2021. Prior to joining Asurion, she was a Lead Instructor at Creative Minds School of Arts for a year. Her professional journey also includes a position as a Sales Associate at Finish Line, where she worked from 2016 to 2018.
Professional Skills and Contributions
Kenidee Webster has demonstrated strong expertise in enhancing customer experience during device setup and content transfer. She has developed training sessions aimed at improving sales techniques and customer interaction skills among her colleagues. She has also designed and pitched insurance warranty programs that effectively increased customer enrollment in device protection plans. Additionally, she consistently analyzed and improved monthly performance metrics to drive market growth.