Kevin Lucas
About Kevin Lucas
Kevin Lucas is a Product Solutions Specialist at Asurion, with a background in account management, marketing, sales, and public relations.
Current Position at Asurion
Kevin Lucas is a Product Solutions Specialist at Asurion, serving in this role since 2016. Based in the Greater Nashville Area, TN, Kevin provides real-time support for diverse operating systems, including Windows, Android, Blackberry OS, and Apple iOS. His role involves troubleshooting and developing technology solutions for both hardware platforms and operating systems, leveraging his strong interpersonal skills acquired through extensive customer interactions.
Previous Roles
Kevin Lucas has accumulated extensive experience in various roles prior to joining Asurion. In 2015, he worked as an Account Executive at iHeartRadio for 11 months. Before that, he served as a Marketing/Account Executive at STREETZ 94.5 FM from 2012 to 2015 in Atlanta, GA. Kevin also worked as a Sales Associate at Louis Vuitton from 2009 to 2011 and spent 11 years with the Atlanta Hawks in Public Relations.
Education Background
Kevin Lucas studied Mass Communication/Media Studies at Clark Atlanta University. Although the exact duration of his studies is unclear, he achieved a specialization in Radio/TV Film. He also achieved a high school diploma from David Mackenzie Detroit, Mich.
Technical Expertise
Kevin Lucas specializes in troubleshooting and providing sophisticated technology solutions. He possesses in-depth knowledge of various operating systems, including Windows, Android, Blackberry OS, and Apple iOS. His expertise extends to both hardware platforms and operating systems, ensuring comprehensive support in his current role at Asurion.
Customer Service Skills
Throughout his career, Kevin Lucas has developed strong interpersonal skills, especially through his role in technical support. His ability to interact effectively with customers has been honed by years of experience in roles that required high levels of customer engagement, such as his positions at iHeartRadio, STREETZ 94.5 FM, and Louis Vuitton.