Kimberly Watson
About Kimberly Watson
Kimberly Watson is a Senior Operations Manager at Asurion, with a background in learning and development and extensive experience in operations management.
Current Role at Asurion
Kimberly Watson currently holds the position of Senior Operations Manager at Asurion. She has been in this role since 2019. Based in Houston, Texas, Kimberly is responsible for overseeing and optimizing operational workflows, ensuring efficiency, and enhancing productivity within the organization.
Previous Roles at Asurion
Prior to her current role, Kimberly Watson served as the Senior Manager of Learning and Development at Asurion from 2016 to 2019. In this role, she focused on employee training and development programs to enhance team capabilities. Before that, she was the Manager of Care Training from 2012 to 2016, where she was responsible for designing and implementing training modules for customer care teams.
Experience at T-Mobile
Kimberly Watson worked at T-Mobile before joining Asurion. From 2010 to 2012, she held the position of Learning and Development Manager, where she managed training initiatives to improve employee performance. Prior to that, she was the Facilities Manager at T-Mobile from 2007 to 2010, handling the maintenance and operational aspects of the company's facilities.
Offshore Operations Management at PRC
From 1999 to 2007, Kimberly Watson was the Offshore Operations Manager at PRC. During her eight-year tenure, she managed the operations of offshore facilities, ensuring compliance with company standards and efficient workflow processes.