Korina Jimenez Aracena
About Korina Jimenez Aracena
Korina Jimenez Aracena is an Operations Manager at Asurion with a strong background in customer service and full stack web development.
Current Role at Asurion
Korina Jimenez Aracena has been serving as Operations Manager at Asurion in Orlando, Florida since 2017. In this role, she oversees various aspects of operations, ensuring efficient workflow and customer satisfaction. Her long-term association with Asurion highlights her commitment to the company and her ability to grow within its ranks.
Previous Roles at Asurion
Before her current role, Korina held multiple positions at Asurion. From 2015 to 2017, she worked as a PSS Technical Support Supervisor. Prior to that, she was a Technical Lead from 2013 to 2015 in Phoenix, Arizona. Each role helped her build a comprehensive understanding of technical support and team leadership.
Experience at iQor Aftermarket Services
Korina Jimenez Aracena worked at iQor Aftermarket Services as a Senior Agent from 2008 to 2011 in Tempe, Arizona. This role provided her with extensive experience in customer service within the information technology and services industry, laying the groundwork for her future endeavors in tech-driven roles.
Educational Background
Korina has a solid educational background in computer software engineering. She studied at Free Code Camp from 2015 to 2016, where she achieved Full Stack Web Development certification. Additionally, she earned an Associate of Science (AS) in Computer Software Engineering from Rio Salado College between 2014 and 2016. These qualifications underpin her technical expertise and contribute to her efficacy in operations management.
Expertise in Full Stack Web Development
Korina's expertise in full stack web development, gained through her studies at Free Code Camp, complements her operational management roles. This technical proficiency enables her to understand and manage complex projects effectively, especially those related to customer service within the information technology sector.