Kristi Turner
About Kristi Turner
Kristi Turner is the Sr. Manager of Quality, Audit, and Sales Compliance at Asurion. She has extensive experience in quality management and technical support, with a background in Business Administration and Management from Middle Tennessee State University.
Current Role at Asurion
Kristi Turner currently holds the position of Sr. Manager, Quality, Audit, and Sales Compliance at Asurion. She started in this role in 2021 and has been responsible for overseeing quality standards, conducting audits, and ensuring sales compliance within the organization. Her extensive experience in quality management and supervisory roles within the same company adds considerable value to her current position.
Past Roles at Asurion
Kristi Turner has held multiple roles at Asurion, progressively advancing through various management and supervisory positions. From 2019 to 2021, she served as Enablement Manager, focusing on enhancing team performance and operational efficiency. Before that, she was the Quality Manager from 2017 to 2019, where she was responsible for maintaining product quality standards. Prior to these roles, she worked as a Quality Supervisor from 2014 to 2017, and initially as a Supervisor for Premier Support Solutions in 2014.
Experience at Verizon Wireless
Before joining Asurion, Kristi Turner worked at Verizon Wireless as a Technical Support Supervisor from 2013 to 2014. In this role, she managed a team responsible for delivering technical support, troubleshooting customer issues, and maintaining high service quality. Her experience at Verizon Wireless provided her with valuable skills in customer support and team management, which she carried into her subsequent roles at Asurion.
Educational Background
Kristi Turner earned her Bachelor's degree in Business Administration and Management, General from Middle Tennessee State University. She studied there from 2005 to 2009, gaining foundational knowledge in business principles and management strategies. Her academic background complements her professional experience in managerial and supervisory roles.