Kristie Schaefer
About Kristie Schaefer
Kristie Schaefer is the Sales Enablement Manager at Asurion, known for her extensive experience in sales and management roles at companies like Amazon, T-Mobile, and AT&T.
Current Role at Asurion
Kristie Schaefer currently serves as the Sales Enablement Manager at Asurion. She has been in this role since 2021. Her responsibilities include supporting the entire Western US in the Major Appliance channel, where she helped achieve some of the highest sales results in the company's history. She transitioned to the DES Organization in August 2022, improving overall results by 210 basis points and leading the top-performing division throughout 2022.
Previous Experience at Amazon
Before joining Asurion, Kristie worked as a Market Manager at Amazon from 2018 to 2021. During her tenure, she was based in Rochester, New York. At Amazon, she would have been responsible for managing key market operations, driving sales performance, and ensuring customer satisfaction within her region.
Education Background
Kristie Schaefer studied at St. John Fisher College, where she earned a Bachelor's degree in Communication, Journalism, and Related Programs. Her education from 2005 to 2007 provided her with foundational skills essential for her subsequent roles in sales and management.
Key Achievements
Kristie Schaefer has several notable achievements in her career. She successfully launched a nationwide startup channel within Asurion that rapidly became the second-largest appliance repair company in the US. She also led the Simple Setup Initiative, creating sales tools that reduced job duration for over 1300 experts, resulting in $5.7 million in cost savings. Additionally, she developed a pay structure for over 400 employees, including regional and national incentives to enhance job satisfaction.
Professional Experience at T-Mobile and AT&T
Kristie has also accumulated experience at T-Mobile and AT&T. As a Retail Store Manager at T-Mobile from 2017 to 2018 in Henrietta, New York, she likely handled store operations, customer service, and team management. Prior to that, she worked at AT&T as a Retail Account Executive from 2008 to 2017, a role that would have involved account management and sales responsibilities over a span of nine years.