Lauren Wright, MBA

Lauren Wright, MBA

Customer Experience Analyst @ Asurion

About Lauren Wright, MBA

Lauren Wright, MBA, is a Customer Experience Analyst at Asurion, known for her expertise in implementing customer-centric strategies and enhancing customer satisfaction.

Current Position at Asurion

Lauren Wright currently holds the position of Customer Experience Analyst at Asurion since 2019. She works in Nashville, Tennessee, United States. In this role, she has been instrumental in implementing customer-centric strategies that enhance customer satisfaction and loyalty. Her work leverages a combination of technology and effective communication skills to drive world-class customer experiences.

Previous Experience at Discovery Communications

Before joining Asurion, Lauren Wright worked as a Research Analyst at Discovery Communications from 2016 to 2018. During her tenure at the New York, New York office, she contributed to various research initiatives, which likely involved data-driven insights to support the company's strategic decisions.

Law Clerk Experience at Casey Bailey & Maines Pllc

From 2014 to 2016, Lauren Wright was employed as a Law Clerk at Casey Bailey & Maines Pllc. In this role, she gained valuable legal research experience and contributed to the preparation of documents and cases. This two-year period enriched her analytical skills and attention to detail.

Educational Background

Lauren Wright achieved her Master of Business Administration (MBA) from the University of Tennessee, Knoxville in 2019. She also studied International Business at Griffith University in 2015. Her educational journey started with a Bachelor of Business Administration (BBA) in Marketing, Statistics, and International Business from the University of Kentucky, which she completed in 2016.

Early Career and Internships

Lauren Wright began her career with several internships and entry-level roles. In 2014, she was a Marketing Intern at Horseshoe Bay Golf Club in Egg Harbor, Wisconsin for three months. She also interned at School Specialty, Inc. as a Customer Care employee in Greenville, Wisconsin, the same year. These roles provided her with foundational skills in marketing and customer service.

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