Linda Drumgo
About Linda Drumgo
Linda Drumgo is a Computer Help Desk professional at Asurion with a background in technical support and compliance with federal and state regulations.
Current Title at Asurion
Linda Drumgo is currently working as a Computer Help Desk technician at Asurion. She has been with the company since 2015 and is based in Nashville, Tennessee. In her role, she provides technical support and guidance concerning computer-related issues, ensuring that users can effectively utilize their technology resources.
Previous Work Experience
Linda has a diverse background in various technical and support roles. In 2015, she worked as a Field Service Technician with Apex Systems/Comcast for 2 months. From 2012 to 2014, she was a Manufacturing Test Technician at Hewlett-Packard in San Jose, California. Additionally, she served as a Computer Technician at Itt Technical Institute in 2012 for 2 months. Each of these roles has contributed to her broad understanding and expertise in the tech support field.
Educational Background
Linda Drumgo holds a Bachelor of Applied Science degree from Itt Technical Institute - Harrisburg, which she completed in 2014 within one year. Prior to this, she earned an Associates degree in Computer Systems from the same institution, studying from 2011 to 2013. This educational foundation has equipped her with essential skills and knowledge for her professional roles.
Regulatory Compliance Expertise
Linda ensures compliance with various federal and state regulations, including SOX, HIPAA, GLBA, and COBIT. Her understanding of these regulations is vital in maintaining the integrity and security of technical and user data in her role.
Technical Procedures and Communication Skills
Linda has demonstrated a strong ability to develop and implement new procedures in technical support environments. Additionally, she possesses excellent communication skills, which facilitate effective interactions with team members and contribute to her success in the supportive and collaborative atmosphere of her workplaces.