Lucus Ross
About Lucus Ross
Lucus Ross is a Call Center Supervisor at Asurion with extensive experience in sales and customer service management.
Title
Lucus Ross is currently a Call Center Supervisor at Asurion. He started in this role in 2019 and is based in Russellville, Arkansas.
Company
Lucus Ross is employed by Asurion, a leading device protection company. As a Call Center Supervisor, he manages a team, resolves system outages, and ensures adherence to quality standards.
Previous Experience at Russell Cellular
Lucus worked at Russell Cellular in Clarksville, Arkansas, in multiple roles. He served as a District Sales Manager from 2016 to 2018 and as a Store Sales Manager from 2010 to 2016. In these roles, he gained extensive experience in sales and team management.
Previous Experience at First Security Bank
Before joining Russell Cellular, Lucus worked at First Security Bank in Clarksville, Arkansas, from 2004 to 2010. As a Personal Account Representative and Teller, he managed personal accounts and handled customer transactions.
Education
Lucus Ross completed his high school education at Clinton High School, where he earned a diploma in General Studies from 1999 to 2003.
Professional Expertise
Lucus has honed in-depth knowledge of wireless technology, project management, and sales. He focuses on maintaining the integrity of sensitive information and contributes to the development of new systems while participating in recruiting and interviewing tech agents at Asurion.