Marco Cardenas
About Marco Cardenas
Marco Cardenas is a Technical Specialist currently working at Asurion and serving as CEO of SureFix Cellphone Repair in Georgia, with over 10 years of experience in client relations, problem-solving, and management operations.
Current Role at SureFix Cellphone Repair
Marco Cardenas is presently the Chief Executive Officer at SureFix Cellphone Repair. Based in Dacula, Georgia, he has been leading the company since 2021. In this role, he oversees all operational aspects and strategic planning for the business. His leadership focuses on enhancing client satisfaction and optimizing repair solution offerings.
Technical Specialist at Asurion
Marco Cardenas has been serving as a Technical Specialist at Asurion since 2017. Located in Duluth, Georgia, Marco provides technical support and expertise in resolving complex issues for customers. His role demands in-depth knowledge of device repair and troubleshooting, and he is instrumental in ensuring seamless service delivery.
Past Experience as a Travel Agent
Marco Cardenas worked as a Travel Agent at Cruises Inc. from 2017 to 2019. During his tenure, he was based in Dacula, Georgia, where he managed travel bookings, provided customer service, and assisted clients in planning their vacations. His role required attention to detail and a high level of client interaction.
Previous Roles in Sales
Marco Cardenas has undertaken multiple sales roles in his career. He worked briefly as a Sales Representative at Atlanta Toyota Inc. in 2015 and at Diamond Wireless from 2013 to 2014. In these positions, he was responsible for driving sales, engaging with customers, and providing product knowledge. His skills in sales and customer interaction were honed during these periods.
Call Center Experience in Ecuador
Marco Cardenas began his professional journey as a Call Center Representative. He worked at Diners Club del Ecuador from 2002 to 2003 and at CREDIMATIC S.A. from 2003 to 2004. These roles in Ecuador involved handling customer inquiries, providing support, and ensuring customer satisfaction.