Mark Filliph Silva
About Mark Filliph Silva
Mark Filliph Silva is a Help Desk Technician at Asurion and a Freelance Project Manager at Filliph Projects Innovation, with over 10 years of experience in IT project management.
Current Positions
Mark Filliph Silva currently holds the position of Help Desk Technician at Asurion, working remotely from Canada since 2022. In addition to this role, he is also a Freelance Project Manager at Filliph Projects Innovation, specializing in IT and software development. These dual roles highlight his versatile skill set and commitment to the IT industry.
Previous Work Experience
Mark Filliph Silva has held several notable positions in the IT sector. From 2017 to 2020, he was a Project Manager at Global Convergence, Inc. in São Paulo, Brazil. Prior to that, he worked as an IT Business/Project Analyst at Claro Brasil from 2011 to 2017. These roles contributed significantly to his expertise in project management and IT business analysis.
Educational Background
Mark Filliph Silva pursued his education in various institutions, enhancing his proficiency in IT and telecommunications. He studied Game Programming at St. Lawrence College from 2020 to 2022. Earlier, in 2016, he took an Intensive English Course at Heartland International English School in Mississauga, Canada. Additionally, he has a graduate degree in Telecom Engineering from Universidade Presbiteriana Mackenzie (2009-2010) and a technologist degree in Digital Communication from Faculdades Oswaldo Cruz (2005-2007).
IT Project Management Expertise
With over 10 years of experience, Mark Filliph Silva has led numerous IT projects from inception to completion, ensuring adherence to project management best practices. He has been recognized by stakeholders for his exceptional contributions to IT projects, showcasing his commitment to achieving outstanding results. His expertise spans both hardware and software specifications, which contributes to his comprehensive project management capabilities.
Skills and Proficiencies
Mark Filliph Silva is fluent in Portuguese (Brazilian), Spanish, and English, enhancing his ability to communicate and collaborate cross-culturally. He specializes in system integration and process improvements, optimizing project delivery and operational efficiency. His skill set includes the use of Agile methodologies and Scrum practices, which he leverages to enhance team productivity and project outcomes.