Mark Girona Csm, Cspo
About Mark Girona Csm, Cspo
Mark Girona is a Product Manager at Asurion with extensive experience in business analysis and program management.
Company
Currently, Mark Girona is a Product Manager at Asurion, based in Orlando, Florida. He has held this position since 2018. Asurion is a company specializing in providing insurance and extended warranty coverages for electronics, appliances, and other consumer goods.
Professional Title
Mark Girona holds the role of Product Manager at Asurion. His responsibilities include managing roadmap initiatives for integration with major partners such as Google and Samsung. He leads a product team comprising 10-15 engineers, QA professionals, and analysts, and oversees a team of Site Reliability Engineers.
Previous Experience
Before joining Asurion, Mark Girona has amassed considerable experience in various roles across multiple companies. He served as a Production Support Analyst at The Walt Disney Company for a month in 2018. Prior to that, he was a Sr. Business Analyst at AIG from 2016 to 2017 in Jeffersonville, Indiana. He also worked as a Business Analyst at Marsh & McLennan Companies from 2014 to 2016 in Louisville, Kentucky, and as a Program Manager at TiVo from 2011 to 2014 in Alviso, CA. Additionally, he spent four years at Connextions, holding multiple roles such as Technical Support Specialist, Call Center Supervisor, and Training Manager.
Education and Qualifications
Mark Girona completed his high school education at Community High School, earning his High School Diploma from 2000 to 2004. He has also implemented two-week sprints and agile methodologies to improve engineering processes, further showcasing his qualifications in agile practices and product management.
Technical Expertise
Mark Girona has implemented agile methodologies and two-week sprints to enhance engineering processes. His technical expertise extends to managing integration projects with partners like Google, Samsung, and Asurion. He is responsible for creating and defining production support methodologies while leading a diverse product team.