Mark Ravanilla
About Mark Ravanilla
Mark Ravanilla is a Call Center Supervisor at Asurion in Nashville, Tennessee, with a background in psychology from Our Lady of Fatima University.
Title
Mark Ravanilla currently holds the position of Call Center Supervisor at Asurion. This role involves overseeing the daily operations of the call center, ensuring that both team performance and customer satisfaction meet the company's standards.
Company
Mark Ravanilla works at Asurion, a company based in Nashville, Tennessee, known for its tech support and protection services. As a Call Center Supervisor, Mark contributes to Asurion's mission by managing a team of customer service representatives.
Previous Experience
Before joining Asurion, Mark Ravanilla worked at Wipro Bpo in Bangalore, Karnataka, India, as an Audio Technician. His experience in technical support and problem-solving at Wipro provided a foundation for his current role in customer service management.
Education and Expertise
Mark Ravanilla completed his studies at Our Lady of Fatima University, where he earned a degree in Psychology from 2011 to 2015. This academic background equips him with a solid understanding of human behavior, enhancing his ability to manage and support his team effectively.