Mark Stott
About Mark Stott
Mark Stott is the Sr. Regional Manager at Asurion for uBreakiFix Midwest Operations, with over 15 years of experience in the cellular industry.
Professional Experience at Asurion
Mark Stott currently holds the position of Sr. Regional Manager at uBreakiFix - Midwest Operations, a subsidiary of Asurion. He has been with the company since 2021. In this role, he manages operations spanning across multiple states, focusing on improving customer satisfaction and operational excellence. His duties involve implementing effective strategies for service delivery and overseeing a vast network of 70 locations.
Previous Roles at Asurion and Sprint
Before his current role, Mark Stott worked as Sr. Regional Manager for the Midwest Region with T-Mobile (Sprint) from 2018 to 2021. Prior to this, he served as District Manager for Service and Repair at Sprint for four years. His earlier positions at Sprint included Corporate Trainer in Service and Repair (2012-2014) and Store Manager (2007-2012). These roles allowed him to hone his skills in customer service and team leadership.
Career in the Cellular Industry
Mark Stott has been active in the cellular industry for over 15 years. His career journey includes various roles at Sprint and Asurion, ranging from Store Manager to Corporate Trainer and Senior Operations Manager. His extensive experience has enabled him to lead top-performing teams and continually enhance service delivery protocols.
Team Leadership and Strategy Implementation
Mark Stott has a proven track record of leading top-performing teams across 11 states and 70 locations. He excels at implementing strategies that enhance service delivery and customer satisfaction. His focus on operational excellence has led to consistent improvements within the companies he has worked for, particularly from the West Coast to the Midwest.
Commitment to Growth and Innovation
Throughout his career, Mark Stott has committed to building a culture of empowerment, fostering growth, innovation, and an entrepreneurial spirit. He focuses on partnering with stakeholders to maintain a dynamic field of tech repair solutions, ensuring that his teams are well-equipped to meet the evolving demands of the industry.