Marvin Tulloch
About Marvin Tulloch
Marvin Tulloch is a Senior Manager at Asurion with extensive experience in sales and customer service operations across Jamaica and the United States.
Company
Marvin Tulloch is currently employed as a Senior Manager at Asurion, a position he has held since 2019. Asurion is known for providing device protection and support services to enhance the customer experience.
Title
Marvin Tulloch holds the position of Senior Manager. In this role, he is responsible for overseeing high-level operations and ensuring the successful execution of strategic initiatives.
Professional Experience
Marvin Tulloch has extensive experience in senior management and sales roles. Before joining Asurion, he served as the Site Director at itelbpo Smart Solutions in 2018. Previously, he was the Vice President of Sales at Centerfield Media from 2015 to 2018, and before that, the Director of Sales and Customer Service Ops at Elephant Group from 2014 to 2015. Additionally, he held the title of Sales Manager at Elephant Group from 2012 to 2014 and was the Director of Call Center Operations at Edison Publishing from 2011 to 2012. Marvin's career also includes a six-year tenure as Tele-Sales Operations Manager at T-Mobile from 2005 to 2011.
Cross-Cultural Leadership
Marvin Tulloch brings a diverse background in cross-cultural leadership, with experience managing teams and operations in both Jamaica and the United States. His leadership style is noted for its emphasis on fostering employee growth and promoting cultural change within the organization.
Track Record in Call Center Management
Marvin Tulloch has a proven track record of successful call center management. His initiatives have been instrumental in doubling call center revenues, and he has demonstrated a capability to manage ownership transitions smoothly, ensuring continuity and stability during periods of change.