Matt Boling
About Matt Boling
Matt Boling is the Senior Manager of Billing Analytics and Pi at Asurion, with extensive experience in technical support and billing operations across multiple countries.
Current Role at Asurion
Matt Boling is currently serving as a Senior Manager of Billing Analytics and Pi at Asurion, based in Nashville, Tennessee. He has been with the company since 2011. In this role, Matt focuses on developing custom tools to enhance billing operations processes. He supports billing operations across the United States, Canada, the United Kingdom, France, and Australia. His significant contributions lie in creating automated reporting solutions using SSRS and SharePoint Reporting Services.
Previous Experience at UPS Supply Chain Solutions
Before joining Asurion, Matt Boling held multiple roles at UPS Supply Chain Solutions. From 2006 to 2010, he served as a Technical Support Supervisor in Alpharetta, Georgia. Prior to this, he was a Senior Technical Support Technician for a year, from 2005 to 2006, also in Alpharetta. In these roles, he gained substantial expertise in technical support and supervisory functions.
Tenure at Adecco
Matt's professional journey includes a significant period at Adecco, based in Zurich, Switzerland. From 2003 to 2005, he was part of the Global Integration Project Team. Prior to this, he worked as a Senior Helpdesk Technician from 2002 to 2003. During his time at Adecco, Matt enhanced his skills in global project integration and technical support.
Early Career at Pomeroy Computer Resources and Hewlett-Packard
In the early stages of his career, Matt worked as a Technical Support Technician at Pomeroy Computer Resources from 2000 to 2002. In 2000, he also briefly served as a Call Center Technician at Hewlett-Packard in San Jose, California. These roles helped him build a strong foundation in technical support and customer service.
Educational Background
Matt Boling pursued his education at Western Kentucky University, where he studied Biology and earned a Bachelor's degree. His academic journey lasted from 1995 to 2000. His educational background contributes to his analytical skills and systematic approach towards problem-solving in his professional roles.